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Digitization has been the buzzword of recent years. More and more software applications are gradually finding their way into companies. Even if these are based on standardized platforms such as the SAP ecosystem, the effort required for support increases with each application. Rarely does the IT department grow in the same way.
This gives you the time to take care of the really important things: successfully driving forward digitization in the company and optimally adapting the applications to the company’s requirements with your expertise and dovetailing them with the existing applications and processes.
There are good reasons to outsource SAP Application Management Services (AMS) to an external provider. This relieves the IT manager and his department of a large number of time-consuming tasks. At the same time, he gains time and capacity to act as a driver of innovation within his own company. We provide you with 7 unbeatable advantages of SAP AMS that make life easier for IT managers.
We bundle various SAP Application Management Services under the name “Customer Success”. Our customers are as diverse as their requirements for external support. With our comprehensive service portfolio, we offer you exactly the service that integrates optimally into your organization and thus generates noticeable added value.
Professionalism is a top priority for us. Our service management processes are based on ITIL and our consultants are ITIL certified. This means that our services are based on currently valid and globally proven best-practice processes for providing IT services effectively and efficiently.
Many years of experience in AMS for SAP products
ITIL-based support processes
From helpdesk to 3rd level support: everything from a single source
Strategic SAP consulting and operational SAP application management from a single provider
Many years of cross-industry experience with SAP
Elimination of onboarding efforts
Use of the knowledge advantage of the support consultants
Clarification of billing modalities in advance
Rapid provision of developer resources
From Incident Management to Enhancements and Urgent Tickets to Experts on Demand – our SAP Application Management Services (AMS) include the right offering for your specific requirements. We take care of your systems so that you can concentrate on value-adding activities.
With Application Management Services (AMS) for SAP S/4 HANA and SAP ECC, we offer high-quality support for your users. At the same time, we take care of system maintenance and SAP S/4HANA management. This allows our customers to focus on their core competencies.
Current BI system landscapes are extremely complex. Data is distributed across different systems and needs to be analyzed in different places with different tools. Managing this complexity for you is one of the key capabilities of our SAP AMS.
A selection of our customers
