Digitalization and data-driven companies – both buzzwords are inextricably linked to business intelligence and the corresponding IT systems. The maintenance and further development of these systems is becoming increasingly important for ensuring business success.
Current system landscapes are extremely complex. The trend is away from monolithic data warehouses and a single front end. Data is distributed across different systems and needs to be analyzed in different places with different tools. Managing this complexity for you is one of the critical capabilities of our SAP Application Management Services (AMS).
SAP BW (on anyDB, on HANA)
SAP S/4HANA Embedded BW
SAP Fiori
Analysis for Office
SAP Digital Boardroom
SAP Lumira/SAP Design Studio
Incident and Service Request Management
User support (help desk/1st level support)
Job and IDoc monitoring (help desk/1st level support)
Interface monitoring (help desk/1st level support)
Problem management
Transport management
Change management
Test management
Maintenance of process documentation
Support during migrations and downtimes
Root cause analysis
Bug fixes/CRs
Capture and import of OSS notes
Digitalization has resulted in rapidly growing volumes of data. Companies need to make the best possible use of the available information for their own business success. High-quality data and detailed analyses are the basis for successful decisions.
IBsolution is your experienced and competent partner for all topics related to Business Intelligence and Data & Analytics. This also applies to SAP Application Management Services (AMS), where we take care of the operation, support and maintenance of your BI and Analytics systems.
We have already successfully completed more than 750 projects and made over 400 customers happy. Our experts are familiar not only with the technological aspects, but also with the business aspects of demanding business analytics projects.
More and more software applications are finding their way into companies. Even if these are based on standardized platforms such as the SAP ecosystem, the effort required for support increases with each application. The solution: You leave the development, user support, support and further development of your applications to us throughout their entire lifecycle.
From Incident Management to Enhancements and Urgent Tickets to Experts on Demand – our SAP Application Management Services (AMS) include the right offering for your specific requirements. We take care of your systems so that you can concentrate on value-adding activities.
Ensuring the smooth operation and continuous development of business applications is an indispensable prerequisite for lasting corporate success. Companies can outsource the support and operation of SAP applications to relieve the burden on their own IT and create scope for innovation and value creation.
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