Application Management Services (AMS) for SAP S/4HANA and SAP ECC

Benefit from our expertise as a specialized SAP AMS provider to get the most out of your ERP system and provide the best possible support to your users

IBsolution_S4HANA

Comprehensive expertise for SAP S/4HANA

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In-depth understanding of processes

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Maximum added value from technology

Making SAP S/4HANA run smoothly

With Application Management Services (AMS) for SAP S/4 HANA and SAP ECC, we offer high-quality support for your users. Our specialists take care of all your users’ needs – depending on the support model you choose.

At the same time, we take care of system maintenance and SAP S/4HANA management. This allows our customers to concentrate on their core competencies. And besides, they benefit from our knowledge and best-practice experience. 

We offer cross-stream or cross-module SAP Application Management Services. Our techno-functional support consultants master both the technology and the process.

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Your contact person

Jens_Nowaczyk_800x800px-web
Jens Nowaczyk

jens.nowaczyk@ibsolution.com

+49 7131 2711-3000

As a specialized SAP AMS provider, we are able to work with our customers to establish a continuous improvement process to get the most value from their systems. We help maximize the value of your technology, reduce risks and save money.

Our SAP AMS service portfolio

  • Incident and Service Request Management

  • User support (help desk/1st level support)

  • Job and IDoc monitoring (help desk/1st Level support)

  • Interface monitoring (help desk/1st level support)

  • Problem management

  • Transport management

  • Change management

  • Test management

  • Maintenance of process documentation

  • Support during migrations and downtimes

  • Root cause analysis

  • Bug fixes/CRs

  • Capture and import of OSS notes

We are experts for SAP S/4HANA

Our services give our customers the opportunity to adapt their IT team to current and future requirements in a targeted manner – towards process specialists with the necessary IT expertise – without disregarding the requirements of the existing IT systems.

SAP S/4HANA differs significantly from its ERP predecessor versions in various key aspects. As a service provider, our expertise enables us to take on AMS for SAP S/4HANA directly. We also offer our customers the added value of evaluating the continuous stream of SAP innovations and continuously improving our customers’ systems in a targeted manner.

We make sure that you do not lose any innovation potential and can use the full power of SAP S/4HANA at any time.

Get to know the other sections of our SAP Application Management Services (AMS)

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SAP Business Intelligence

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SAP Master Data Governance

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SAP Customer Experience

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Cyber Security

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Product support

Learn more about our SAP Application Management Services (AMS)

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You want to put Application Management Services for SAP S/4HANA or SAP ECC in competent hands?

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A selection of our customers