The white paper highlights how companies are turning their customer service into a revenue driver. Digital technologies play a key role in this: they increase process efficiency and open up growth opportunities through new business models.
The digitization of the service enables revenue increases of 3 to 10% and margin increases of between 4 and 9%. Find out in the white paper how these potentials can be exploited:
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Proactive service: Take action before machine failure and production downtime occur.
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Customer Relationship Management: Align your company consistently with your customers.
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Service portal: Integrate your customers interactively into the service processes.
With the steps outlined in the white paper, you can lead your service into a profitable digital future. Download the white paper for free.
